Cookie Policy

1. Introduction and Scope

Wilorentha (“Wilorentha,” “we,” “us,” or “our”) values your privacy and is committed to providing transparent information about the use of cookies and similar technologies on our website.

This Cookie Policy explains how cookies and similar technologies may be used when you visit, browse, or make a purchase through our online store. It describes the purposes for which these technologies may be used, the types of information they may collect, and the choices available to you regarding their use.

Our website operates through Shopify, an e-commerce platform that supports our online store and related shopping functions. Depending on the features enabled on our website, we and certain third-party service providers may use cookies and similar technologies to support website functionality, improve the shopping experience, analyze website performance, maintain security, and measure advertising effectiveness.

This Cookie Policy should be read together with our Privacy Policy, which explains our broader practices concerning the collection, use, disclosure, retention, and protection of personal information.

2. What Are Cookies and Similar Technologies?

Cookies are small text files that websites store in your browser or on your device when you visit a website. They may help a website recognize your browser, maintain a shopping session, remember preferences, and support other website functions.

We may also use technologies that perform similar functions, including pixels, tags, scripts, software development tools, local storage, and other online tracking technologies. These technologies may help us understand interactions with our website, measure the performance of marketing activities, or support certain features provided by our service providers.

Depending on the technology and its configuration, information may be collected directly from your device or browser, or generated from your interactions with our website. Certain information may be associated with a browser, device, account, or other identifier.

Cookies and similar technologies do not all serve the same purpose. Some are necessary for requested website functions, while others may be used for analytics, personalization, or advertising, subject to applicable law and your available privacy choices.

3. Categories of Cookies We May Use

The categories below describe the types of cookies and similar technologies that may be used on our website. The technologies actually deployed may vary according to the Shopify features, applications, integrations, and services we use.

I. Essential and Security Cookies

Essential cookies support the basic operation and security of our online store. They may be used to maintain shopping sessions, preserve cart contents, support checkout, help process transactions, prevent fraudulent activity, and protect website functionality.

These technologies are generally necessary to provide services you request or to maintain the security and integrity of our website. Disabling them may interfere with certain shopping or checkout functions.

II. Functional and Preference Cookies

Functional cookies may remember your selected settings and preferences, such as language, regional settings, or other available shopping preferences. They may help provide a more consistent experience when you return to our website.

Where required by applicable law, non-essential functional cookies will be used only after the appropriate consent or other legally valid authorization has been obtained.

III. Analytics and Performance Cookies

Analytics technologies may help us understand how visitors interact with our website, including which pages are viewed, how visitors navigate between pages, how frequently certain features are used, and whether technical issues occur.

We may use this information to evaluate website performance, identify usability issues, improve content, and make our online store easier to navigate. Depending on the tools used, analytics information may be processed by third-party service providers on our behalf or in accordance with their own applicable terms and privacy practices.

IV. Advertising and Marketing Cookies

Where applicable, advertising and marketing technologies may help us measure promotional performance, understand interactions with advertisements, and deliver or evaluate advertising that may be relevant to visitors' interests.

These technologies may collect information about your browser, device, interactions with our website, and visits to pages containing advertising or measurement technologies. Depending on the services used and applicable law, this information may be used to measure advertising conversions, limit repetitive advertisements, or support interest-based advertising.

Where advertising technologies involve the sale or sharing of personal information, targeted advertising, or other processing subject to a legal opt-out right, we will provide applicable disclosures and available choice mechanisms as required by law.

V. Third-Party Service Cookies

Certain services integrated into our website may use their own cookies or similar technologies. These services may support payment processing, fraud prevention, analytics, customer support, marketing, or other functions that we enable.

The availability and behavior of these technologies depend on the relevant integration and service configuration. Their use is subject to applicable privacy requirements and any choices or permissions that apply to the relevant processing.

4. Why We Use Cookies

Wilorentha may use cookies and similar technologies for the following purposes, depending on the functions available on our website and the services we use.

I. Website Operation: To support page navigation, shopping cart functionality, checkout, transaction-related functions, and other features necessary to provide the online shopping experience.

II. Preference Management: To remember available settings and preferences and help provide a more convenient browsing experience.

III. Performance Analysis: To understand general website usage, evaluate page performance, identify technical errors, and improve website content and functionality.

IV. Security and Fraud Prevention: To help detect suspicious activity, protect customer accounts and transactions, and maintain the security and integrity of our website.

V. Marketing and Measurement: Where applicable, to evaluate advertising performance, measure conversions, and understand how visitors interact with promotional content.

VI. Compliance and Preference Management: To record or apply cookie choices, support applicable privacy requests, and maintain records or settings necessary to respect your privacy preferences.

We do not represent that every category of technology described in this policy is active at all times. Our actual use depends on the services and features implemented on our website.

5. Cookie Consent and Preference Management

Your available choices regarding cookies and similar technologies may depend on your location, applicable law, and the functions supported by our website.

Where required by law, we will obtain the necessary consent before activating non-essential cookies or similar technologies for which consent is required. Essential technologies may remain active when necessary to provide a service you request, maintain website security, or perform another function permitted without consent under applicable law.

Where a cookie preference tool is available, you may use it to review the available categories and accept, reject, or adjust non-essential cookie preferences. Where required, the tool will provide an appropriate way to withdraw or change consent for future processing.

Rejecting non-essential cookies should not require you to accept those cookies as a condition of using unrelated essential website functions, except where a particular technology is necessary for a function you expressly request or applicable law otherwise permits its use.

Changing your cookie preferences generally affects future use of the relevant technologies. It may not automatically delete information already stored on your device or remove information previously collected by third parties. Additional steps may be necessary to delete stored cookies or submit a privacy request.

If our website does not display a cookie preference tool, you may still be able to manage cookies through your browser settings. You may also contact us with questions about the available privacy choices.

6. Browser Controls and Privacy Signals

Most browsers provide settings that allow you to view, block, restrict, or delete cookies. You may also configure certain browsers to notify you when cookies are placed on your device.

Browser controls generally apply to the browser and device where the settings are configured. If you access our website through multiple browsers or devices, you may need to manage your settings separately.

Some browsers and browser extensions provide privacy preference signals, including Global Privacy Control (“GPC”), that communicate a user's preference to limit certain forms of data processing.

Where required by applicable law, we will process recognized opt-out preference signals in accordance with the legal requirements applicable to the relevant request and processing activity. The effect of a signal may depend on the applicable law, the information received, and the technical capabilities of the website and its service providers.

A browser privacy signal does not necessarily block every cookie or delete previously collected information. You may need to use additional controls or submit a separate request to exercise other privacy rights.

7. Third-Party Services and Data Sharing

Our online store operates through Shopify and may use third-party applications, integrations, and service providers to support website functionality, payment-related processes, analytics, security, customer service, and marketing.

Depending on the services enabled, these providers may place, access, or process cookies and similar identifiers when you interact with our website. Information collected through these technologies may be disclosed to or processed by relevant providers to perform services, maintain security, measure performance, or support other disclosed purposes.

Certain third parties may process information under their own privacy policies and terms. Their data practices may differ from ours, and we encourage you to review the applicable privacy information when appropriate.

Where permitted by applicable law, information collected through cookies may be disclosed to service providers, processors, advertising partners, analytics providers, or other recipients for the purposes described in our Privacy Policy.

We do not treat the mere presence of a third-party technology as proof that every type of information sharing is legally permitted. Where applicable law requires consent, an opt-out mechanism, contractual restrictions, or additional disclosures, those requirements must be addressed in the actual implementation of the relevant technology.

8. Information That May Be Collected

Depending on the technologies used and your interactions with our website, information collected through cookies and similar technologies may include the following categories.

I. Browser and Device Information: Browser type, operating system, device characteristics, language settings, and technical identifiers.

II. Network and Identifier Information: IP address, cookie identifiers, online identifiers, and other technical information associated with your browser or device.

III. Website Activity: Pages viewed, links selected, navigation patterns, approximate visit duration, referring pages, and interactions with website features.

IV. Shopping Activity: Information associated with shopping sessions, cart interactions, checkout activity, and related website events, subject to the functions used and applicable privacy requirements.

V. Advertising and Measurement Information: Interactions with promotional content, advertising attribution information, and information used to evaluate campaign performance.

VI. Preference Information: Cookie choices, consent records, and other information used to apply or maintain your privacy preferences.

The information collected depends on the specific technology and how it is configured. We do not claim that every category listed above is collected from every visitor.

We handle personal information in accordance with our Privacy Policy and applicable law. Where information collected through cookies constitutes personal information or personal data under applicable law, the relevant legal protections and rights may apply.

9. Data Retention and Security

Cookies may be session-based or persistent. Session cookies generally remain active during a browsing session and expire when the session ends. Persistent cookies may remain on your device until they expire or are deleted.

The retention period for information collected through cookies depends on the technology involved, its purpose, the settings applied by the relevant provider, and applicable legal requirements.

We seek to retain personal information only for as long as reasonably necessary for the disclosed purposes, subject to applicable legal obligations, legitimate business needs, dispute resolution, and security requirements.

We use reasonable measures appropriate to the circumstances to protect information handled through our website. However, no website, internet transmission, or electronic storage method can be guaranteed to be completely secure.

Deleting a cookie from your device does not necessarily delete information already stored on our systems or those of a third-party provider. Requests concerning personal information may need to be handled separately under our Privacy Policy.

10. Your Privacy Rights

Depending on your state of residence, the nature of the information involved, and the laws applicable to our business, you may have certain rights concerning personal information collected through cookies and similar technologies.

I. Access and Information: You may have the right to request information about certain personal information we collect, use, or disclose.

II. Correction: You may have the right to request correction of inaccurate personal information, subject to applicable legal requirements.

III. Deletion: You may have the right to request deletion of certain personal information, subject to applicable exceptions.

IV. Opt-Out Rights: You may have the right to opt out of certain processing activities, including targeted advertising or the sale or sharing of personal information where those concepts and rights apply under relevant law.

V. Consent Withdrawal: Where processing relies on consent, you may be able to withdraw that consent for future processing without affecting the lawfulness of processing performed before withdrawal.

VI. Additional Rights: Depending on applicable law, you may have rights relating to data portability, appeal of certain decisions, or protection against unlawful discrimination for exercising privacy rights.

To exercise an available right, please contact us using the contact information provided in this policy. We may need to verify your request or identity as permitted or required by applicable law. We will review and respond to eligible requests in accordance with the applicable legal requirements.

Where applicable, you may also use the privacy preference controls provided on our website to communicate your choices regarding certain cookies, advertising technologies, or other processing activities.

For more information about our privacy practices and how to submit a request, please review our Privacy Policy.

11. Children's Privacy

Our website is intended for general consumers and is not knowingly directed to children under the age of thirteen for the collection of personal information without the consent required by applicable law.

We do not knowingly use cookies or similar technologies to collect personal information from children in a manner that violates applicable privacy laws. If you believe that a child has provided personal information through our website in circumstances that require parental consent, please contact us so that we can review the matter and take appropriate action as required by law.

Where additional protections apply to minors or other age groups under applicable law, we will handle the relevant information in accordance with those requirements.

12. International Visitors and Applicable Requirements

Our website is operated as an online store serving customers in the United States. Visitors may access the website from other jurisdictions, and certain privacy laws may apply depending on the visitor's location, our activities, and the relevant legal requirements.

Where applicable law imposes additional requirements concerning cookies, tracking technologies, consent, disclosures, or privacy rights, we will address those requirements as applicable to the relevant processing activities.

Nothing in this Cookie Policy is intended to limit a privacy right that cannot lawfully be restricted or waived under applicable law.

13. Changes to This Cookie Policy

We may revise this Cookie Policy when our website functionality, service providers, cookie practices, or applicable legal requirements change.

Any revised version will be made available on this page. Where applicable law requires notice, renewed consent, or another action in connection with a material change, we will take the steps required by law.

We encourage visitors to review this policy periodically to remain informed about our use of cookies and similar technologies.

14. Contact Information

If you have questions, concerns, or requests regarding this Cookie Policy or our use of cookies and similar technologies, you may contact Wilorentha through the following channels.

Wilorentha

Address: 8805 Warwick Shore Xing, Orlando, FL 32829, United States

Telephone: +1 (407) 364-8519

Email: care@wilorentha.com

Opening Hours: Monday to Friday, 9:00 AM to 6:00 PM (ET)

Please include sufficient information about your inquiry so that we can review and respond to your request appropriately. We will handle privacy-related inquiries in accordance with applicable law.

15. Related Policies and Website Information

This Cookie Policy forms part of the broader information provided to customers and visitors of the Wilorentha online store. For additional information about our business, shopping procedures, customer rights, and website terms, please consult the relevant policy pages below.

I. Privacy Policy explains how we collect, use, disclose, retain, and protect personal information.

II. Terms and Conditions describes the terms governing access to and use of our website and online store.

III. Shipping Policy explains our shipping arrangements, order processing, and delivery information.

IV. Return and Refund Policy explains the conditions and procedures for returns and refunds.

V. Cancellation Policy explains the applicable procedures and conditions for order cancellation.

VI. Payment Policy provides information about payment methods and payment-related procedures.

VII. Legal Notice provides additional legal and business information about our website.

VIII. About Us provides information about Wilorentha and our online store.

IX. Contact Us provides our customer service contact information and available support channels.